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FAM-01 / ORG Desk Organizers 14 pieces FAM-02 / STD Laptop & Monitor Stands 10 pieces FAM-03 / MAT Desk Mats 8 pieces FAM-04 / SLV Laptop Sleeves 8 pieces FAM-05 / CBL Cable Organizers 6 pieces FAM-06 / PHN Phone & Headphone Stands 6 pieces

Families

FAM-01Desk Organizers FAM-02Laptop & Monitor Stands FAM-03Desk Mats FAM-04Laptop Sleeves FAM-05Cable Organizers FAM-06Phone & Headphone Stands

Delivery & import charges

Where we ship, what it costs, how long it takes, and what your country may charge on import.

Where we ship

We ship from Hong Kong to the following countries only:

  • Europe: all 27 EU member states, the United Kingdom, Norway, Switzerland, Iceland and Liechtenstein.
  • North America: the United States and Canada.

We cannot deliver to other countries at the moment, to PO boxes, or to military (APO/FPO) addresses. If your country is not in the checkout list, we cannot ship there.

Rates and delivery times

ServiceCost per orderDelivery time after dispatch
Standard, trackedUSD 9.90 (converted to your currency at checkout)6–12 business days
Express, trackedUSD 24.90 (converted to your currency at checkout)3–6 business days

We pack and dispatch orders within 1–3 business days (Monday to Friday, excluding Hong Kong public holidays). The exact shipping cost for your order is shown at checkout before you pay. Delivery times are estimates from the carrier; customs checks and local holidays can add a few days.

When your order leaves us, we email you the carrier name and tracking number.

Import taxes, duties and fees

Your parcel is imported into your country from Hong Kong. Our prices and the checkout total do not include import taxes, customs duty or the carrier’s customs handling fee. If your country charges them, the carrier collects them from you before or on delivery. These charges are your responsibility.

  • European Union: import tax applies to every parcel, whatever its value, at your country’s rate. Customs duty does not usually apply to orders worth €150 or less. Carriers normally add a handling fee.
  • United Kingdom: import tax and a carrier handling fee may be charged on delivery.
  • Norway, Switzerland, Iceland, Liechtenstein: import tax and a carrier handling fee may be charged on delivery.
  • United States: duties and a carrier brokerage fee may apply to imported parcels of any value.
  • Canada: sales taxes, duty and a brokerage fee may apply.

Hong Kong does not charge sales tax, so no tax is added to our prices. If you refuse to pay import charges and the parcel is sent back to us, we refund the price of the goods minus the original shipping cost and the return carriage we are charged. If you are in the EU, the UK or the EEA and you have used your right of withdrawal, see our returns page instead.

Address and delivery problems

  • Please check your address at checkout. If you spot a mistake, email support@iridavo.shop straight away; we can change it until the parcel is dispatched.
  • If tracking shows no movement for 10 business days, or the parcel arrives damaged, contact us. We will investigate with the carrier and send a replacement or a refund if the parcel is lost or damaged in transit.
  • The risk of loss or damage passes to you when the parcel is delivered to you or to a person you name.

Cancelling an order

You can cancel free of charge until the order is dispatched: email us with your order number and we refund the full amount, including shipping, to the original payment method. After dispatch, use our returns process.

Last updated 7 October 2026